FAQs

How can we help you?

WHAT ARE SHIPPING TIMES AND COSTS?

  • Ground shipping within 2 to 7 business days (average)
  • Express delivery options also available in some Countries
  • For details on shipping methods, costs and delivery times please visit the Shipping FAQs

WHAT PAYMENT METHODS CAN I USE?

Diacelin Art accepts the following payment methods:

  • Credit Card: Visa, Mastercard, and American Express payments from customers worldwide. Additionally Apple Pay is available in some Countries. The total will be charged to your card when the order is processed.
  • Diacelin Art features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 14 days (fourteen days) of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

Please visit Return Policy page for more information about refunds, returns, and exceptions

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